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  • Double check or expect to wait! I called the Paradise Valley branch one morning at 9:00 AM to see if I could register my new car at this office. No one answered when I called, so I was required to leave a voice mail and wait for a call back (inconvenient). Thirty minutes later, I received a returned call and I was told that I could register my new car there. However, the employee who called me failed to mention that the AAA car registration department closes one hour for lunch between 1:00 PM and 2:00 PM. Regardless, I arrived at 2:00 but no one was there. I needed to wait until 2:30 before seeing someone because the person who handles car registrations was late to return from lunch and someone else called in sick. If someone calls in sick, who still takes a one-hour lunch? And since when do you close a business for one hour in the middle of the day and not inform your customers? Worse experience than the DMV. Will never go back.
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