Went here today to grab a quick chicken plate before going to work. (I work in the restaurant industry) and I live in the neighbourhood but had to go out of my way to return because the chicken was undercooked!!! When I originally walked in, I didn't receive a very friendly welcome, barely a hello, (it's always like that at this Amir) but I still left 15% because I know it's a tough business. when I returned to bring the undercooked chicken they didn't even apologize and made me feel like it was my fault, I still remained polite and said thank you for replacing the dish but they couldn't even say sorry for the inconvenience or have a nice day or anything. I looked at the man and said "you can't even apologize" and he walked away.... I don't know who the owner is but that's not the way to keep your customers! If I was that rude to a customer at my restaurant I'd lose my job! 0 customer service!! I get that you're just a counter but if you want repeat clients, especially those who live or work in the area you might want to make an effort!
You won't be getting my business ever again...
Have a nice day!!
Tania-