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  • 1. Waited 1 hour before my "scheduled" appointment began. While I waited, no offering of a drink, or explanation or apology... 2. Technician took smoke breaks "during" my treatment. My massage time was sacrificed it seemed. One leg was done, not the other. 3. She cut my toe...lots of blood. Used bloody water to wash my legs after scrub. 4. Lady was being almost confrontational. Seemed to want to hurt me. Guess because I'm a guy, so it was fun for her to watch me squirm. 5. Bizarre use of their lobby, sharing it with another business, creating a very distracting environment with people walking in and out who were there for AN meetings. Yes...the customers in this business are comprised of 50% recovering addicts and 50% people getting beauty treatments. Now is the part where I feel compelled to apologize and make excuses for myself of why that shouldn't be an issue and this is where you agree, but still... I have to say, I don't like writing a negative review, BUT this was so bad. My hope is that the owner learns and tries to fix what's going on.
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