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  • Sadly, I cant give 0 stars. I have never experienced such poor service. I paid to have my car detailed. I dropped it off yesterday at 9am and they told me they would phone me when it was finished. Low and behold at 6:15 I called to find out that they closed at 5:30. I then phoned the convenient store. They told me they had the keys. When I arrived I found my passenger seat soaking wet, the back seat had never been washed, the writing that they put on the window was still on it, they left a sponge in the back of the SUV, and from what I could tell in the dark all of the silver on the outside of the car was spotted. I left the car there after speaking to the convenient store manager. He said he would leave Mike, the car wash manager, a note to call me first thing in the morning. Well at 10am I phoned Mike and he was too busy to talk to me. I asked for the corporate office number and phoned them. I left a detailed message for the GM and was assured he would call me. At 12pm I phoned the store again and Mike was too busy to speak with me again. I then phoned the corporate office and I was assured the GM would phone me immediately. AS OF 12:25pm 27 hours later I still don't know if my car is ready to be picked up because no-one at Dannys can tell me.
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