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| - I have been to this location twice. The first time was the first week it opened. I went there on a date and we had a great time, the servers were friendly, the food was great. I rather enjoyed my experience and the giant mech was pretty awesome.
The second time I went there was yesterday, and it was the worst experience I have ever had, I walked in around 5, and waited, and waited, and waited. it wasn't until about 15 minutes later that I saw someone come out the back, but they weren't a employee as far as I could tell and they were a customer, a minute or two later another person went and joined the first person.
I waited longer still, until finally a server came walking out of the back and came over and threw a drink menu at me and told me to write down my order and she will be right back. Not only had a i waited 20 minutes just to see and employee of this establishment she tells me to do her job for her?
So I looked at the two menus, one for drinks and the other for food. having been there before I was looking forward to some wings, and oysters. the first item I see on the menu is heart, brains, and it got progressively worst. The establishment apparently rebranded itself from an all you can eat bbq to a make you wait around until they are ready to serve you Korean bbq place.
After being disgusted I decided to leave. I went down the street to another restaurant to where i was greeted at the door, shown a table and treated with respect. I had a very enjoyable meal there where the atmosphere was pleasant.
No Manners
No Customer Service
Rude
Long waiting periods
If I could rate this place lower than 1 I would. Never have a seen a place that had great character turn into a absolute shit hole.
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