Ben gave me yet another reason that Noble Beast has quickly become our "go to" pet food store since moving back to Phoenix a few months ago! They carry our super premium brand, Orijens. I needed to purchase a bag so our dog sitter would not run out during an upcoming trip. As I went to check out, I realized that I had left my money clip at home. There was only 25 minutes til closing and Ben said he would hold the food for me. I quickly ran home and called as I left my house to ask if he would stay and he said it was no problem! He was willing to stay a few extra minutes and our dogs will be very happy he did! Thanks for the great customer service! It's just not so common anymore! I am a raving fan!!!!!