I've been taking my dogs here for a few years now and Sophie is great! She truly seems to care about my babies. When I come to pick my dogs up they always look so wonderful! My only concern is that they never asked for shot records. Rabies or bortadella. Although my dog has all of her shots I worry about the other dogs that may come in.
Best Friends always accommodates my schedule and the hours are perfect. I never have had a problem getting an appt and the cost is reasonable.
Overall they are a great place to have your pet groomed. Much better than Petsmart in my opinion.