Very clean and quiet walking in. Polite and professional front desk, tons of great product to browse at/purchase up front. I came in for a mani-pedi using a gift card. Some places treat you differently with a gift card, but not here. They were very accommodating and happy to help. Locals get 25% off, which is awesome!! Kelcey was my nail tech and she was really great. Professional and genuinely friendly. Such a nice, long, luxurious and super clean experience. I definitely will be back. Thank you Kelcey for the best experience in a Spa I have had to date. :) ladies (and gents) definitely make sure to request her for your nail needs, you won't be disappointed.