Really disappointed. The spa is beautiful, the massage was great, but the reservation/checkin service was terrible. We planned a girls day for a friend's birthday. They "lost" the reservation for one of the massages despite me having the email confirmation of it. They were fairly unapologetic about it. They didn't give us the birthday discount they advertise online, even when I inquired. Only after I reviewed the bill and asked a second time did they give me a refund for the discount. Then two days later they call and ask for my friends phone number because of a discrepancy in her bill. They need to get it together. Their services are way too expensive to have to deal with all the drama. Save your money and your time, go somewhere else.