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| - Went there today for the 1st time ever. Got there at 1pm. Line was about 8 deep. What I didn't know was that there were about 4 people ahead of those people waiting for their orders to come up, so I was really 13th in line to get my food.
First impressions, place is really clean and has a stocked condiment stand with all the fixings. A/C throughout, and 90's adult contemporary music playing.
There was only one person taking orders which is fine, because she is fast and accurate. But the wait for the food to come out of the kitchen was pretty long. I waited in line 7 minutes until I got to the front, placed my order and then waited another 17 minutes for my Chuck Burger, Fries and drink to come up.
It's freshly made so the wait was not too bad, but I would prefer 10-12 minute waits Vs 17. Still, tasty burger but I noticed there were few toppings on my burger. I guess when you order, you have to ask for pickles, etc otherwise it just comes with what the burger normally comes with.
The fries were NY style with the skin on, and I just wish they were little crunchier. They came with a chipotle dip which was a nice touch.
Overall, a good experience and I will be back.
But the wait times have to be cut down and next time I will ask for pickles on my burger. Girl taking the order was friendly and polite.
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