Staff was fantastic. It was our first time in and they were incredibly friendly with a smart alec like attitude (in a funny way) and we loved it! First timers get a free cookie! The place was spotless... very very clean. Loved that. Now for the food... Hubby had a Hickory smoked turkey sandwich - cold sandwich... it was really good. yummy chewy bread - very soft and fresh. And mind you it was about 8pm at night. I got a California Turkey Club - this is toasted... I didnt know that when I ordered it but my bad for not paying attention to the menu board. It was still very good but I liked the cold sandwich better... its all just a personal preference... hot or cold... they were both very tasty and all ingredients were fresh and delicious. I wouldn't say I'd go out of my way to eat here but it was a good sub.