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  • Recently changed from Imperial Palace and now The Quad. Honestly, my friends and I only booked here to save a few bucks but it so was not worth it. Immediately upon entering the garage, there was a pungent sewer smell that seemed to linger into the hotel. The elevators were dirty, squeaky, sticky and made it feel like it was unsteady. Don't even get me started on our room. Our room had sticky, wet carpet with numerous stains on the ground. The furniture was outdated. We had a broken lampshade and light bulb in the bathroom. Few power outlets did not work. The shower curtain looked moldy and had holes and cuts in it. We had wicker patio furniture and when you leave your room, the door would not properly close all the way. Some sort of mechanism of the door was not working and we found our door opened ajar thinking we had just gotten robbed. So when you leave be sure to check if your door is closed properly! We had called for extra towels and pillows and twice because they kept losing our tickets. Late check out is at 12pm. When the maintenance man came to our room to fix the lamp, he was rude and didnt even replied back when we talked to him, he straight up just ignored us whenever we asked him a question. The pool I didn't mind, it is a friendly family atmosphere, but not really the Vegas style pool party if this is what you're looking for. They close early at 6pm. I'm sure they will be doing renovations and until that time if I see any improvements in the ambiance, decor and service is the hotel I will change my review. But for now, I wish we had just spend the extra few dollars for one night at the Cosmopolitan or any other hotel. You do get what you paid for, but I still feel like we paid too much. We paid $174 for one night amongst 4 people. So in my opinion, still expensive if you're comparing it to a Motel 6. In a positive light, it did serve its purpose as a roof over our head and a place to sleep on the strip. But I would not come back here and would not recommend it to anyone else. If you're looking for a convenient location on the strip that's affordable stay next door at the Harrahs hotel, have been there numerous times and didnt mind it at all.
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