My parents, sister and I ate here for lunch today. I don't really have any complaints about the food, but the layout of this place is very strange. We were seated on the first floor. To get to the restrooms, you either have to take the stairs (or the elevator) to the second floor and walk through the kitchen. I have never seen that before.
I have also noticed the cleanliness standards are lacking in this place. It smells mildewy and that needs to be addressed.
I would be willing to give them a second chance and try one of their other locations, but not this one.
http://www.yelp.com/biz/buca-di-beppo-italian-restaurant-pittsburgh