Time for an update, as I've been going here a few times a month ever since they opened. Service speed inside the restaurant has improved somewhat, and the management seems to be more attentive about covering off on drink refills for customers lurking at the counter.
Fact of the matter is - if you've been to a Chick-fil-A, you've been to this Chick-fil-A. They're all consistent and this one is no longer an exception with their improvements to service. I do appreciate that they don't play religious music in the restaurant, though, which is something I find annoying at a few other local Chick-fil-A's. I'm a heathen and I'm there for my guilty chicken fix, don't try to convert me.
One start docked for a simple reason: The booths are starting to get worn and overall the restaurant is beginning to show its age. Everything doesn't need to be sparkling new, but if someone has slashed the vinyl in one of the booth seats, get it fixed, yaknow? The profit margins should cover general maintenance.