If there was a way to give this place negative stars, I would. Ridiculously, lousy customer service, over priced and doesn't care for the customer one bit. Let me tell you about my first and last visit.
First visit, I came through the drive thru. I ordered drinks and 2 breakfast sandwiches. I was told the sandwiches would take 10 mins. I was willing to wait since it was first time trying the place. I pulled the car up in front of the store to wait. After 20 minutes no sandwiches and iced drinks melting. I make my way to the door and the employee walks out and says I couldn't find you. I was 1 of 4 cars in the parking lot! How the hell couldn't she find me!? My coffee sucked by the time I got home and sandwiches were ok.
Wanting to give them a second chance to redeem themselves, I decided to give them a chance this morning.
Now for today...in the drive thru again. I order the same thing. This time, my sandwich quote time is 15 minutes. I ask for the coffee to be made after the sandwiches so they wouldn't melt. Guess what the drive thru girl said?! "NO, I am running a cue here." I respond with, "So you would rather me wait with my drinks melting as opposed to giving me my whole order fresh?" She responds, "That is how we do it, I have to." I think it's needless to say I drove through the drive thru without making a purchase.
So moral of the story...NEVER VISIT THIS ESTABLISHMENT UNLESS YOU WANT TO WASTE YOUR TIME AND MONEY!!! I HAVE NEVER RECEIVED THIS POOR OF SERVICE AND LACK OF CARE FOR A CUSTOMER'S REQUEST. ANY PLACE THAT WOULD RATHER GIVE UP YOUR BUSINESS THAN ACCOMMODATE YOUR SIMPLE REQUESTS DOES NOT DESERVE YOUR HARD EARNED MONEY!
NEGATIVE 50 STARS!