Amazing job by my stylist (Mariko) my hair was very damaged, dry and lacking shape. I showed her a pic and gave her ideas about how I wanted it - she did a perfect job (better than I expected the style to look and she spent plenty of time on it. The shampoo and massage was great and the price is the best part! Honestly don't go to an overpriced franchise/"luxury" salon, you won't get better than this!!!