Staff is super friendly and I never had to wait long or make appointments to get my "glimpse" shot, all I have to do is simply walk in. I appreciate the care and concern from the practitioner I saw who asked to monitor my heart rate after starting the medication I was prescribed. I paid for 2 months worth of their diet program however, even with a 10% off coupon it was still a great deal more expensive than the cost of another weight loss clinics program and mind you I had gotten 3 months of their weight loss program for less than what I had paid for just 2 months of Glimpse' program. I also was not thrilled to find out I only get a body analysis every 8 weeks... I'm down only 4lbs but I think it'd be a bit more encouraging to have a body analysis every 2-4 weeks so people can see actual changes in their body and not just a number on a scale.