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  • We had a Bogo coupon from Entertainment Book and decided to try this place for the first time. We knew what we wanted from looking at the menu online. We went straight from work and arrived about 5:30 p.m. Only one table had people at it, and they were already eating. We went to the counter and ordered a small order of fried zucchini as an appetizer, eggplant Parmesan and Chicken Parmesan. The waitress brought out our drinks and said she would bring our food when ready. Then the waiting for the zucchini began. The waitress had a list of chores on a board in the back and was doing those and then checking them off. Frying up some zucchini and serving it should take 5 minutes. After 15 minutes, more people started showing up and ordering food. After 20 minutes, I went up to the front counter and asked, "Is our zucchini ready?" The man doing the cooking said, "It's coming with the salads and garlic bread." All the while, he kept calling the name of the waitress, but she just kept on with her list of chores. Finally, he got her attention and asked her to make the salads and garlic bread. At 6 p.m., half an hour after we ordered an appetizer, she served us the salad and bread. Where is the zucchini? my husband asked. It is coming right now, she said, and she went and got it. It was not hot to the touch. It was still hot on the inside, but not piping hot. The bread was warm. Of course, while we were still eating the salad and zucchini, about five minutes later, the entrees were served. Watch the plate, it's hot, the waitress said. The fact that she did not have a pot holder in her hand should have been a clue. The entrees were both cold. So we got the entrees to go. The entrees had obviously been sitting out, waiting for someone to drop the zucchini and splash some garlic butter on some bread. Bad, bad service. Only saving grace was flavor of the food, which was decent. But we will never go back there.
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