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| - My wedding day was perfect, with the exception of USA Limousines. We signed a contact with USA Limousines to pick us up at 10:30 and we booked our car for one hour. Our resort was 30 minutes away. We we arrived outside at 10:45, the driver instructed us that he needed to charge us an additional $70 for the wait. We questioned this; $70 for 15 minutes? The driver said that he needed to charge us from 10:15 because that is when he arrived. We informed him that per the contract, which he had in his hand, he had been advised to pick us up at 10:30 and that we will still make it to our hotel room within the hour. The driver had us call the owner, Mike. Mike "swore on his mom and dad" that someone from our wedding party had instructed him to arrive at 10:15. No one in our wedding party had his number. He said that he spoke to Kristen. No one in our wedding party or at our venue is named Kristen. We were also the only one with his number
The driver was then instructed by the owner to leave us there. The driver opened the trunk, took our belongings, and threw them on the ground. He then drove off, tires squeeling, leaving us at our wedding venue with no options.
We had also booked a second vehicle as a surprise for our bridal party. The owner advised the bridal party limo's driver not to allow us in the vehicle at all.
The owner cussed at my husband and refused to talk to me.
One of my bridal party members ended up paying for the other limo that had arrived. Her name is also Kristy. Until the owner found out that she was not the bride Krysti, he was extremely rude to her.
Looking back on my wedding day, everything went perfect. It was the perfect day with the worst ending.
I cannot imagine a less professional, less integritable company to do business with and I do not recommend them to anyone.
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