I wish I could give a positive review, but unfortunately I cannot. He did answer my initial inquiry right away and he came to the house to see the job. We spoke on the phone, set a date to begin the work, and were all set.
He arrived to the house on the agreed upon date. And then he texted me to say he was pulling out of the job. Mind you, he had seen the job in person before, knew what it entailed, and seemed excited to help. We said no to other handymen and contractors because we had arranged everything through Jb's Home Improvements.
I tried calling him on the phone to speak with him about the situation, but he did not answer and has not returned my message. (We manage the house from CA, so couldn't speak with him in person.) Unfortunately this looks like a pattern. Cannot recommend.