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http://www.openvoc.eu/poi#funnyReviews
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  • Wow- I am so surprised by the reviews here! (And, glad I didn't read them before I went to Tire Kingdom.) I went in today for an oil change, they told me $25, but offered up that there was a $10 mail in rebate. Nice of them to mention, and I appreciated it. They told me there was a long wait- 2 hours. Okay, that stinks, but you told me going in and I agreed to it. The $25 includes tire rotation, which I find surprisingly inexpensive. I got a call about 20 minutes before my car was supposed to be ready. "Hi, Ms. G? Did you know you have a nail in one of your tires?" (I did know.) He said "we can pull that out and patch it, it's $20", and I agreed. Walk in to pick up my car, and waited for a few minutes in the waiting room. It was perfectly clean, and my ONLY complaint for the day was that I would happily pay a dollar more for an oil change if they had any decent magazines in there. The car was ready right when they said it would be, and when I went to pay, the young man said "we pulled the nail out, but it was really shallow and didn't puncture your tire, so we didn't have to patch it". I was sort of astonished- how easy would it have been for them to charge me for that? All in all, I was so happy with this experience! I spoke with several people, all of whom were very polite and professional. I mean, I get that it's just an oil change, but all I wanted was an oil change where someone didn't rip me off and then suggest a hundred other things that need to be corrected. (Oh, really? I need my flux capacitor cleaned to the tune of $200? You don't say?) Look, for all I know my tires are all off balance and they forgot to replace the gasket on the oil filter. I didn't exactly check their work. But my check engine light isn't going off anymore, they did what they said they were going to do, and they didn't charge me an exorbitant rate for it. Totally happy.
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