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| - I WILL NEVER FORGIVE THIS SCAM COMPANY FOR WHAT THEY HAVE DONE TO ME!
I was an 18 year old that got her Nokia phone in 2008 (before the wave of smartphones) and got a 3 year contract. Obviously they didn't communicate whats ok and whats not. it was explained to me calls and text msgs are free after 6 and free on weekends and incoming calls are free, and international calls or text msgs are a certain fee. All is well... NOT.
so i would get enormous bills monthly for the 3 years, $600/500 and when I would call to figure out why monthly I'm paying such astronomical prices, they would never give me a legit answer but because I was on contract I was locked down, and my naivety as an 18/19 year old was what let me go through this. I paid monthly on time and never was late and never had my line cut off. On June 2011 the contract finally ended and this is where hell started breaking loose.
I could not wait to finish from this company, so they started sending me bills monthly after I stopped using their phone and the contract was over, so i paid for that month after the contract was over, and yet i was getting 200/300 for a phone that the line is cut off from and I literally removed my sim from the phone, yet in 2 months ( JULY/AUGUST) I received a $500 bill and to my luck I got laid off work, my hours were literally one day of work 8 hours in a minimum wage situation. I simply could not afford it at all!! so i asked them why am i still receiving bills and why am I getting charged , this is where I discovered all these years my weekends were not free, only a certain amount of texts and calls were actually free after 6, and my incoming was definitely not free , problem is my parents moved abroad for work and they were calling me through an application called the Magic Jack ( similar to skype ) and I was getting charged all these years for these calls per minute!!! To top that they would not freeze the account after the CONTRACT WAS OVER! I was calling them in September 3 months after my contract ended in June begging them to stop sending me bills, they are like we cant add to your contract that it is over until u pay the previous amounts! I'M LIKE WTF! THE CONTRACT ENDED IN JUNE AND YOUR CHARGING FOR A PHONE WITH A CUT OFF LINE THAT AN OLD 2008 NOKIA, HAS 0 DATA AND DOES NOT EVEN HAVE ITS SIM! AND TO TOP THAT YOUR CHARGING ME 300 PER MONTH FOR THAT PIECE OF CRAP!
they are like sorry, you have to pay these amounts ( mind you i stopped using the phone beginning of July ) and turns out they are also charging me for cutting off the phone line per month a charge of 40 bucks! they cut it off after I told them to stop sending me bills for the additional months since I was not using the phone at all and removed my SIM and got a phone with another company! I have called them in October and explained myself to them , I'm like I'm literally jobless, no budging and each month my bill for a phone that does not work is higher than the other, by February 2012 I was getting bills for $1300.00! ARE U EFFIN KIDDING ME, finally by April they put it as 1850.00 and sent me to collection! Mind you I was working minimum wage and had to pay for everything else beside rogers, so i only paid 350.00 after they sent me to collections, but I was still in school. Called them multiple times before they sent me to collections and to no avail, not even reducing the price!
I still did not pay them because I was in school but now I have a phone under a family member and cant get anything in my name, THEY RUINED MY CREDIT AND RUINED MY LIFE, ALTHOUGH I HAVE PAID ALL MY DUES WHEN I WAS IN CONTRACT AND THEY OVER CHARGED ME FOR A PHONE THATS OUT OF SERVICE AND SIM CARD WAS REMOVED AS SOON AS CONTRACT WAS OVER! DO NOT GIVE THIS SCAM COMPANY YOUR MONEY!! I HOPE THEY BURN IN MODERN DAY HELL AND THEIR SHITTY TOWERS BREAK INTO PIECES! AND THEIR STOCKS GO DOWN AND THE ONLY WAY THIS WILL HAPPEN IF PEOPLE STOPPED USING THEIR SERVICES! AND THIS INCLUDES CHAT-R/FIDO!
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