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  • I'm not sure if this is just a regional deference that I am having a hard time adjusting to. I'm going to start off this review with the customer service . For starters the ordering system was, weird, inefficient and at times problematic. Upon walking in it appears as a cafe with a chalkboard sign greeting you at the door. Displaying the the list of lattes and coffee like drinks that they are serving . You get in line were a stack of paper flyer style menu slowly becomes in reach just before you get to the first station were you place your oder (note: there are no food menus displayed) you order, as in my experience they are out of the item you'd like at 11:00 in the day. Or as in my husband's experience take out the cold pastry sitting In The display case and warm it in the microwave. Then you go the next station to order and pay . You'd think this were you get your food . No. It is not, this is where the condescending woman at the cash register gives you a place card and tells you to seat yourself . This is also where you get confused and sit in the restaurant next door if their dinning room is in over flowing but be careful were you sit because only some of their seats are reserved for LuLu's overflow some are not. This is also were we sat waiting for a very long time for our subpar food to arrive. We settled in long enough to observe different waitresses wandering about, and looking for different place cards to deliver. Having not seated the patrons themselves it plates, this was almost entertaining to watch . And I say almost, maybe if we'd had our less than mediocre food at the time it would have been a bit more enjoyable to watch. Alas it wasn't and the food near inedible . Bland and badly executed. Needles to say we did not enjoy our time or food here at all .
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