I've been twice and both times the food was delicious. The place is very clean. The woman that took my order (both times) seemed friendly but the place is packed so there's no time to stand around and speak pleasantries. I saw they were closed once by the health department on a prior review, however the reason for their closing wasn't something food related (no bugs, spoiled food, etc) so this shouldn't be a mark against them. The only reason why it's 4 stars and not 5 is because I think it is slightly overpriced (most students are broke or broke-ish except maybe the international students). Also the short ribs in the gal bi tang were really huge pieces. The amount of meat was ok but at least needs to be cut up more so the soup can be consumed easily.