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  • This is a review in 2 parts.It's a bit of a journey. I'm reviewing this,which is my old location and will be reviewing my new location. A few years back I was introduced to Community Tire at a festival where they had a booth.Spin the wheel and win a free something or other. well,who doesn't love a spinning wheel,and I won a free oil change. So I go. Great service,friendly staff,incredible management. Have been a customer at this location for almost 4 years. Never had a problem,never had any products or services suggested that weren't neccessary,no hard sell. Fast foward to this year. Got a new to me car. A 2010 american car.From the dealership.where they do all the preventive maintenence stuff before they sell it to you. My first oil change with my new baby. All new staff.No big,same owner,I'm sure I'm good. 43,000 miles. "Oh,you need a power steering flush.The fluid is dirty". I've owned this car for 3 months... That's a pricey service. Guess where I'm going?Right back to Ford to have them take care of it. Ford shows me and tells me this service wasn't neccessary,however they do the service for me gratis so I can have peace of mind. Next oil change at 46,000 miles. "Oh you need new brakes and new tires" WTF???? At 46,000 miles????? "Here's the quote" Tires alone were almost 200..EACH! Um...No. I do let them do the brakes as I wanted to upgrade to ceramics anyway,just didn't think I needed them at 46,000 miles... I tell them hell no on the tires. Get the car back,drive for a few days and my tire pressure light comes on. I'm near Discount Tire,so I pull in to have them take a look see. 2 tires are fine,one is underinflated(even though Community claimed to check)then the 4th tire is at 51 psi!!!!!!!!!!!!!!!My tire is supposed to be at 32....WTF again???? I have sent folks to this location for as long as I've been going. The ex had similar experiences with "needing"services once this new team came on board.So have a few other friends who I've sent there. We're all asking each other what the hell happened? So now my car is at a 51,000 mile and guess what,I need an oil change and am dreading going back.I've lost trust,but who can you trust anymore???? I Well,all I know is I ain't going back to that location,I will try another to give this family owned business another shot....
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