I've been to Sugar Factory twice now and I think that if you're coming here for breakfast, go for something sweet and not savory. Sugar Factory does much better with their drinks and sweet dishes for breakfast.
The first time I came here, it was around breakfast time. I have been wanting to try this place out for awhile and had some free time to do so. I ordered an omelette with vegetables in it as well as some Nutella chocolate chip pancakes because I wanted to be healthy and also have pancakes. The waitress serving me didn't pay much attention to me which was a little meh since she spent far more time focusing on the tables next to me.
When I got my food, it came separately and the guy who brought it out seemed confused. My omelette plate looked a little messy. I tasted it and it was just okay. Actually, less than okay because for that price, I expected taste. The pancake was far tastier.
The second time I came here, I came with my sister for another breakfast occasion. This time I ordered smores crepes and a cotton candy Cosmo while she ordered her own crepes and a shake. The Cosmo tasted just like cotton candy and it was so delicious to drink. I noticed the cotton candy on one end of the straw, but I never noticed the gummy bear at the bottom of the straw until towards the very end. I told my sister that "That's the drunkest gummy bear ever." The crepes were so good that I ate that bad boy right up.
The service was much better the second time around and I'm glad I went with a sweet breakfast dish. The next time I come here, I'll stick to their sweet breakfast dishes, drinks, and I definitely want to try their desserts. I'm not that interested in trying out their burgers when I can get burgers anywhere else and for cheaper.