I read all the glowing reviews for the Micatoni's sandwich. Unfortunately, it didn't blow me away. The meat is definitely good quality but the taste was so so. The bread gets really soggy - especially if you drive 5 minutes to a nice picnic location.
On entering the shop, the folk behind the counter are always grinning and they look friendly enough.
However, every time I've entered this place, I've felt like I'm being watched. I've also felt a bit pressured to make a decision and quick. I feel like my lack of meat knowledge is being laughed at vs someone taking the time to explain to me or help me make my selection. On asking for a type of Morroccan sausage (that is commonly sold in France)... I got the impression that these butchers were not here to help me but to sell the 'precious hyped' cuts they had there.
The meat that I have brought home albeit pricey, has been tasty. But I'd rather shop at Longos or go for a Nutrafarm subscription than go to Micatoni's.
What they could change - is to make new customers feel more welcome.. to treat everyone as if they're a local... and to come out from behind the counter to help clients understand what are the best cuts for the day. There's a lot to see in the store - and often times a client may not know what they're looking for.