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  • I went with my family yesterday sunday 01/22/17 for dinner. Around 3:30 the restaurant was pretty empty. They took forever to come to the front, to take us to table. Even though the waitress saw us stainding there... When she finally came over all she said was follow me. And walked us to a dirty table. I told her oh its dirty, we'll just sit on the next booth. She didnt like that. She took our drink order and brought back the wrong drinks for me and my husband, my children's were fine. Then she got upset when i asked her to take them back..she brought the new drinks, we put our appetizer order of nachos in at that time. I told her please make sure the sour cream goes on the side, because my husband is allergic. She said ok. And we continue to order. Nachos came with sour cream right in the middle. I told her, this is not how i ordered it. And she tells me. Well thats how they came out. Didnt bother to take them back. I said i would like a new order then, she tells me i will have to charge you for another plate of nachos.we said never mind and just kept that plate. my husbad ate around the sour cream.finally our Food came out. And after that she didnt come back to check on us at all. I had to ask another person for drinks. Then the manager brought our drinks over. I told her what had happened and she just dismissed it by saying was the food good though? I said food is fine but customer service is not. She said okay and left... then about 10 to 15 minutes later the manager came back out to the floor and checked with all 5 tables if they were fine and if they needed anything else? And she never came to my table, i think because we werent white like the other people. Even after all this, we kept calm and never disrespected them.how they disrespected us. they all avoided our table. We love dennys especially this location. we come at least 1s every week. Never had i had such a bad experience. And what made it worst is that the mananger didnt care about how her employee waw acting. And when i went to the front to pay. The waitress that was assigned to our table i believe her name is ( jenica) that never came by to check on us, had the nerve to ask for a $25 tip.... I was amazed and not in the good way
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