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  • Ok so to be honest this was my first time eating from here because from the outside it doesn't look like a place I want to eat. After seeing such a professional website I decided to give it try. I tried to call to place my order at 1:15 and no one answered, so I ordered online at around 1:25pm and it alerted me that the order wouldn't be ready until 2:17 pm. I've worked in a place that served wings and I know they take less than 15 minutes to cook wings, but I gave them the benefit of the doubt that maybe there was a late lunch rush or something. When I arrived at 2:14 pm to pick the food up, the lady who worked there was sweeping and took a while to acknowledge me. It seemed like she was confused as to why someone was inside of this place and then asked why I was there. To which I told her about my online order. Mind you, I am the only person in this place and no one was in the kitchen. Just she and I. It didn't seem like there was a lot going on so it was funny that she had to ask about it and go "check on it" which apparently meant she had to go out back and tell the cook to come in and finish my order. So I'm guessing maybe that's why there was almost an hour wait for 10 wings. Didn't see him wash his hands, but who knows. In my combo I also get a drink which I wasn't given. I think they were hoping I would leave, but after asking if I got a drink she replied "yep." I initially didn't see bad reviews of the food which is why I tried it , but after closer inspection I see other people have had similar experiences with service here. Your food is good, your website is great, your staff needs much improvement and help with customer service. The two stars are for the quality of the food only because the wings were delicious.
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