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  • The toughest thing about using this store is that whenever school is out is it jammed by kids just amusing themselves, so if you really need help on a school break, you will be tempted to pull your hair out. Truly, I don't think Apple is serious about helping people in the store. Try Best Buy, tho as of 2017 more techs understand PCs than Apple products. You might need to combine a membership at Best Buy (they are very good) with the use of a computer guy you hire privately -$70-90 per hour and some will come to you home. Yes, some of them are strange, some of them are too busy, but it's worth it to at least have one for backup to Best Buy. I believe the Apple store still has workshops, but they are 1 hour classes, not enough for me a transition from years w PCs. Maricopa Community Colleges have a one semester class in Mac operating systems that you can do online. A few classes in person. You can go at your own pace in some classes and last I checked, they are giving seniors a half price discount. To finish, here is my huge endorsements for Apple products. Apparently if you want to tweak things and ride the constant changes of goofy version changes and the constant threat of viruses, stay w PCs, but Apple now accommodates the best Microsoft programs. As a senior, I just couldn't take the PC nonsense anymore. The iPad is the best product I ever owned. Way, way the best product I ever owned!!!! I started to learn Apple techniques on an iPhone. So then I acquired a Macbook Pro and am now learning photos. Woo hoo!
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