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| - Holy moly, does no one in this town work on Fridays anymore?? I was on the hunt for my first road bike and I decided to stop in at Bow Cycle on a Friday morning, thinking I'd have the store to myself. Oh boy, was I wrong, the store was jam packed.
There is an overwhelming amount of bikes in this store! I followed the "road bike" signs to the upper level and started wandering around. Luckily a sales person rescued me almost immediately because I was looking in the men's fixed gear section, and didn't even know it. Unless you know exactly what you are looking for, you definitely need a sales person to guide you through the labyrinth. I'd been to a few other shops in town in late June, and it seemed like a lot of the smaller stores were low on stock, especially in the entry level/lower price range. Luckily Bow Cycle still had a few choices in my price range and frame size. The sales person was really knowledgeable and made me feel comfortable asking noob questions. (Me: Why don't road bikes have kick stands? Sales Guy: Um, it's dangerous.)
I took a bike for a test ride around the community and ended up buying the bike that day. My bike came with unlimited adjustments in the first 6 months, and one tune-up for $10 (valued at $120) within the first year. This is the standard service package included with bikes over $700. I don't think this is the best service package out there, but it's better than nothing!
My experience would have been improved if the sales person had put me on my bike and done a thorough fit analysis. Once we chose the right size frame, he only adjusted the seat and then sent me on my way. I understand that they are very busy, but I've seen other shops spend the time to do a fit analysis and I would have liked to have one at Bow Cycle too. Now that I've had the bike for a few weeks, I guess I can always go back and as for a fit adjustment to correct some of the uncomfortable spots I've noticed.
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