My first review of this dealership was removed because I didn't beam about how charming the salesman was. They said that I didn't focus enough on the customer experience. Let me tell you how it was. I made an appointment to test drive a car and was told to ask for a certain salesman, who was not available. I was shunted off to someone else, who admitted that the car I wanted to test drive was not even at that location. I would have to wait more than an hour until somebody drove it over from the Southside. They were totally disorganizied. In my original review, I mentioned data from TrueCar demonstrating that this dealership charges well over MSRP and I just wanted to warn potential customers. I have since bought a car from another dealership that was straight with me about price and actually had a car ready for me to test drive.