The food really was amazing - definitely 5 stars. We had the dumplings as an appetizer. I enjoyed the crispy fried chicken. It was cooked perfectly, was a great balance of spicy and sweet, and a huge portion! My husband had the bulgogi which was also a nice sized portion and served with rice and salad.
The issue was that we waited FOREVER for our food - I think it took an hour from when we sat down to when we received our appetizer. After that, things sped up, and we were offered a complimentary miso soup in recognition of the delay. For whatever reason, the restaurant was having trouble keeping up with the customers, to the point that they closed their doors earlier than normal.
Given the very high quality of the food, I will definitely give them another try and hope that the slow service was a fluke!