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| - These ppl just like the other one down the road, running a 3ring circus. They couldn't find my son when transferring a prescription, so they made a new profile...and gave him a new name. Then, when we went to get the rx, they couldn't find it. Why? because they had it under his new (female, now) name. !!!??? When they finally got that fixed, they handed me 1 inhaler. Trouble is, the original rx from the other pharmacy was for 3 inhalers. They screwed the transfer up, too, and put it in as 1! That had to be fixed.
Another time I went in, was waiting in a long line inside to get some sudafed, and some dude walks up to another slot and starts demanding attention. The pharmacist dropped what he was doing for the first ppl in line and took care of the guy, all the way thru to ringing him up! ?? It was Christmas Eve. We were all thrilled in the line, I gotta tell you.
Then, went back again for more inhalers---told the girl my son's name and date of birth. Told her we wanted a refill, for 3 inhalers. Some guy in there was making jokes at her and she apparently can't chew gum and walk, as she fumbled w/ the computer for a while and finally said, what was the patient's name, Maria? Date of birth? Finally, she said, ready in 2 hours. Ok. Went back in 2 hours and 40 minutes, and the inhalers still weren't done! The tech was unruffled--he's a really good tech, great w/ customer service, but by this time, w/ all the bad things I have had happen to me at both this one and the CVS down the road, I was in no mood to be jovial. Guess how many inhalers they gave me after I had to come back in another 15 min? Yup---1. I said, um, you're missing 2. Perplexed, he took it back to the pharmacist. They fixed it. They really need more help, and better help, if you ask me.
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