It depends which doctor you have. Dr. Hak is pretty friendly and kind. I was assign to another doctor before but he quitted. He was pretty good and nice too.
However, i have to agree that the receptionist is pretty unorganized. The doctor made a minor mistake on the prescription and they had to confirm with the pharmacist. I waited for 2 days because the clinic haven't faxed them back anything. I had a similar issue before with my old family doctor and i never had to do anything on my end. The pharmacist connects with the clinic and vice versa. But this time, i had to call the clinic and pharmacy couple of times to tell both side what they said. It was really annoying!