This place sucks!! We were told it would be a 10 minute wait for a CHEESE PIZZA and ended up waiting 30 minutes for it instead!! As they stack up pepperoni pizzas (while no one is waiting for them) and have a lobby full of unhappy customers!! The manager looks like she just crawled out of bed, and the staff is so slow they should work in a funeral home where people aren't waiting on them!! I really think this place has just lost my business!! Horrible!! They need to get some new employees, because the ones they have are completely incompetent... I hope this franchise owner has a pretty bank account for when these idiots run him out of business!! This service was SO BAD it's not an IF they close, it's a WHEN they close!! If I could have given NO STARS, I would have done that!!