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  • Racial slurs, unsanitary, rip off, AND poor service Heed the advice of reviews here and save yourself a huge rip off. My experience is exactly that of the others. I have had Botox several times prior at many other places always with very successful results. Arrived at my appointment and sat in a waiting room shared with the doctors office. The room was full of sick people coughing all over me. The receptionist called me back. She is extremely nice. She went to adjust the chair in the procedure room and the back fell off. So she takes off the throw blanket to reveal a disgusting broken patient table with cracked vinyl and rust. Ok, no big deal just put the big fuzzy blanket that everyone else used back on. Because a blanket can be sanitized between parients. NOT. The IV Specialist comes in. She is very nice. We begin talking about pedicures at which point she begins imitating the Viatnamese nail tech ' yooo pick colo' . I found this very insensitive and inappropriate especially since she is a minority herself. But, considering she's about to stick needles in my head, I keep my mouth shut. She finishes the injections and states 'if there is still movement, just call us and come back in. I don't know your face yet'. 10 days later, I can't believe how little results I had. I've had better results with 20 units. I'm 37 years old. 40 units is more than enough for forehead and furrow lines. I call, they say come on in. 30 minutes of sitting with sick people and I am called back in. She tells Tina to load 14 more units. I'm instructed to meet out front where I am then charged an additional $120. I was completely outraged. When someone says, if I didn't do it right, come back in. You don't think you are going to repay, at full price, for her mistake. If my steak is cooked wrong and I send it back, I don't pay twice! Apparently, I'm not the only one who has been duped. $460 and 54 units later.. that is absolutely outrageous! I was apologized to, as I voiced my outrage but no other action was taken. Notice that the office has not reached out to a single reviewer on here. That is their customer service. It's in alignment with their environment, skill set, and ethics. Go somewhere else. There are a lot of great places with the same prices.
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