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  • Last two visits to this store have been disappointing. My recent check out experience was unsatisfactory. The clerk could not ring my wine purchases; she called supervisor, and something happened when they entered the wine purchase which resulted in my writing two checks--one for everything except the wine and a second for the wine. That wasn't acceptable; the s/visor was not at all helpful. "mistakes happen" I understand that;had she communicated the details rather than walking away, it would have been acceptable. When I spoke to the manager, he apologized. I wasn't looking for that; rather let me complete my purchase with one check. I would suggest additional customer service training.
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