My sister had scheduled appointments for her kids to have consultations to get their braces on and then she got sick so I got stuck hauling the kids to their appointment. We waited for about 20 minutes past their scheduled time before they could see us. They were very apologetic and the appointment didn't take long once we were in. Staff was pretty friendly overall and everything was clean. Seems like they know what they're talking about when it comes to orthodontic. They were a bit pricier than the other place that she was looking at. Not sure if she's going to have the kids come here to get their braces on or not, but overall seems like a decent place.