I was so disappointed at this gym... I invited my friend who has been struggling to get back to working out because of a busy life but was ready to commit due to some health issues... She got to the gym before me at 15mins before the class rather than the 30mins... and they turned her away! Even after I told them that when I signed up I was there 5mins before the class and it was fine. It was very disheartening for someone who finally got themselves pumped enough to go to the gym bec that is always the struggle but to be told no was too much. So I cancelled my membership right then and there and grabbed my friend and went to Floyd Lamb Park. Just an FYI OTF, you not only lost one contract but 2 bec she was ready to sign up!