I was diagnosed with Melanoma Skin Cancer. Needless to say it was disturbing. I called several dermatologist offices for help and direction for the issue and for surgery. I just could not get the answers or help I needed on the phone. Then I happened to call Dr. Abell's office. A wonderful woman named Janene answered the phone. She insisted she call my primary care physician to get the lab results and I was shocked at this offer because no other office took such interest in my situation Janene then called me back in a few minutes. Dr. Abell had looked at my lab work and recommended a surgeon to me. Gave the phone number too!
First thing the next morning Janene called me and asked if I was successful getting into this doctor that Dr. Abell had recommended. Unfortunately my Insurance was not accepted there and that is what I reported to her. She said I will call you right back. And she did with in minutes. She gave me another Doctor at Hillman Cancer center.
I felt like I really mattered to Janene and Dr. Abell and I had never even met them!!!
The doctor recommended for the surgery was just who I needed and the melanoma was removed promptly.
After recovery I met Dr. Abell and Janene. My office visit in their office was a pleasant experience.
I want to Thank these women for their care and help!