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  • NO STARS! Please do not use these movers. Unfortunately, they are one of those moving companies that scam you. It's sad that this industry isn't regulated closely enough to prevent businesses like Public Moving Services from operating. Recently I hired them to move my family long distance from Texas to New York. I paid a deposit to hold a move date based on one quotation from the sales guy, Alex. The next day Alex emailed me an invoice for a higher amount, basically increasing the quotation. The second quotation was $600 higher than the one I paid the deposit. Why would I still trust my move with a company with practices like this? When I asked for my deposit back I was told too bad, they wouldn't honor a refund, regardless of the issue. I spend days emailing, texting and calling Alex, he would not return any forms of communication. I am out of $500 now. I have also filed other formal complaints about this company with the BBB and North Carolina Moving Association. Ironically, despite being based in North Carolina, the North Carolina Moving Association has never heard of them. When you call the company, Ellie typically answers the phone. Her job title ranges from anywhere to customer service rep to claims manager to dispatcher to CEO. Just as the sales rep Alex, Ellie is a painfully dishonest, rude woman who in addition over-talks people. I have moved many times locally, long distance and internationally and this the first time I ran into such scammers. After I was scammed, I researched and found other horrible reviews about this company. They even scammed another woman out of $6000, when she was told her move would be $1800. They held her belongings until she paid $6000. All of this information is online. PLEASE DO NOT USE THIS COMPANY, THEY ARE UNETHICAL AND NOT LEGITIMATE.
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