I ordered through drive thru and I was extremely disappointed with their service. I was just craving some good chicken and I didn't even get that. We got the big box and two $5 fill ups. They cramped all the boxes in a really small bag. Two boxes were upside down. When we got to the park, I found out that they did not put any condiments or even just napkins. I'm actually surprised that even remembered to include sporks and straws. I should've known better to check if everything was in the bag before driving off but I shouldn't have to ask for basic drive thru basics. The chicken was extremely soggy. You could tell that they did not drain the excess oil from the chicken. I got a lemonade and it tasted like water. I hope that they improve their service. Perhaps a new management is needed.