Haven't shopped at a Cyclepath in a long time and today I was reminded why. A few days ago I went in for a new 8-speed chain. They were out of stock - the salesperson sold me a 9-speed chain and said "this will work fine, just take out one link". Fortunately I couldn't find my chain breaker, and took the chain back to the store to ask them to take the link out for me. It turned out that in the three days since I bought the chain they had received some 8-speed ones, and they exchanged it instead. However, the 8-speed chain is $19.99 and the 9-speed is $34.99. Rather than tell me they were out of what I needed but expected some in a few days, they sold me the wrong thing that was more expensive, and it was only by accident I discovered what happened and was able to fix the rip-off. If making a sale (and an extra few bucks) is more important than giving good advice, there's no way I'm going to buy a bike from these people.