Food is alright. Always have to wait close to 10 mins. for the waiter to come and infinity for the food to come out. Servers are always standing around talking and not doing their jobs. Recently, I came in after 10pm with 4 adults and 1 minor. They refused to serve us even after WE SAT DOWN! Told us that they card every customer after 10pm. They have NEVER CARD any of my group ONCE! I spoke to the manager on duty (Jonathan), and he said as far as he has been working there, that's the rule. There was a few customers there that night. All the server's clearly saw that I walked in with a child, yet no one came up to inform us their "after 10 PM rule". No signs in front at all. I will never dine in at Bar Louie again. Poor customer service. Not to mention, the server always asked what temperature I want for the burgers and they NEVER come out the correct tempt.