My wife and I reside in North Phoenix and head to Cave Creek a few times a month to escape the silicon valley.
We've been to Harold's many times and this is unfortunately our first bad experience.
We stopped by for Sunday lunch today and sat at the bar - first mistake!
The barmaids were, well, less than organized. One girl gave us our drinks and a menu and then disappeared for 10 minutes. The 2nd barmaid took our order and either wasn't paying attention or entered the order incorrectly into the computer. I never did get to see that salad that I paid for.
Once our food arrived, it was all we could do to get anyone to refill our water glasses and my attempts at ordering another cocktail didn't fair any better. I figured if they were going to ignore us, I'd put the emplty glasses at the edge of the bar to get their attention. Yeah, that didn't matter either.
So needless to say, we'll go back but it's probably going to be a few months and hopefully they're get a little more organized. There are too many great places in Cave Creek to patronize that actually act like they want your business.
By the way, if you work at Harold's and decide to go there with your boyfriend on a Sunday when you're off - it's a great idea. You'll be the only one to actually get any service.