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| - So, I kind of hate to be the only one giving a modest review but I am particular about great service; that is usually why I try to patronize local businesses when possible. The Good: I had seen the write up in the paper and I was so excited to try this cute new gelato place. I love the fact that they use local ingredients and I thought the gelato was very good. It wasn't the best I have ever had, but it was well done with bright flavor and consistency. The prices are typical for the area; I purchased a large so that I could try 3 flavors and it was $6.50 including tax.
The Bad: So, the owner was the one taking the orders on a Saturday night and he was trying to move the line along, which was fine. I was the last person in line and I chose 2 flavors and asked him about his preference between vanilla and almond. He just recited the ingredients and I selected vanilla. I then tried to engage him about his product and mentioned the article in the paper and he just completely ignored me to give my cup to the girl at the counter who bluntly asked, "What did you want?" She put the flavors in and couldn't be bothered to wipe the cup, which had gelato all over it, handed it back to the owner, who placed it on the counter in front of me as I paid, melting gelato running down the sides of the cup. So, a good product, with poor presentation and mediocre to poor service. It may not be "sourced locally" but at least the kids working in Sweet Frog are excited about their product and really do a great job with service. Sadly, I probably won't return.
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