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http://www.openvoc.eu/poi#funnyReviews
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  • Late last year, I booked an eye exam here. The previous optometrist (Dr. Benkel) was excellent, and I was looking forward to seeing him again. Unfortunately, he retired, and his replacement (Dr. Tran) was terrible. She would not give me a dilated eye exam, saying my insurance my not pay for the dilation even though I had always had dilation before, have a family history of diabetes, and I am over the age of 40. I offered to pay for it out of pocket...still would not do it. I had been having trouble with near vision and the eye exam she gave me was over in 3 minutes...it was not thorough at all and she asked no questions about medications or medical history or changes in vision. She gave me a prescription for glasses which I decided to not fill because I was not convinced it was accurate. I repeated the eye exam one month later (which insurance paid for again, with dilation this time) and that optometrist was much more thorough. I showed him the prescription from LensCrafters and he was surprised, to say the least. I am in a pair of glasses now with a prescription that works well. Today, I was called to "remind me" of my appointment for an eye exam with Dr. Tran this Thursday at Lenscrafters. I stated that I didn't recall booking that (I will never go back for an eye exam), and I was told it was booked automatically for an annual. WHAT??? Of course, I cancelled..
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