Made appointment and when I got there they made me wait for 10 min as the girl was on the phone. The tools they used were not sanitized so I don't think they are clean at all. Initially wanted to do shellac but the girl tells me that's only going to last 2 wks so I opted for gel instead. The end result seemed good at first but when I look up close you can see ridges from the layers of gels applied. On day 3 I already noticed that the edges on some of my nails are starting to puff away from the nail. Very Bad Quality! Customer not happy and will never go back again.