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  • After receiving Wave's monthly services for 10 months, I am re-evaluating them. My original review was for the deep cleaning done by Jamie, which is definitely worth the money. Unfortunately, the subsequent basic cleaning definitely leaves something to be desired. I'm taking off two stars because the cleaners, no matter who came, NEVER cleaned my closet floor, window sill, or under my bed and couch. They will close the closet doors and not touch the floor in there, even if it's obviously dusty. I'm confused about that part, isn't the closet part of the room? And they wouldn't wipe down the window sills either, or vacuum under furniture. It became a hassle having to instruct the cleaners every time to please clean the closet floor and wipe down window sills. Usually I am working while they're at my house, so I'd rather just trust that they will do a complete job. Unfortunately that's not the case. Having to manage the cleaners and tell them what to do is a big turnoff.
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